Privacy Policy

Introduction

This Privacy Policy explains how Truck Electrics (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information of users (“you”, “your”) who visit and interact with our Shopify website. Our commitment is to safeguard your privacy while providing a secure shopping experience.

Information Collection

We collect different categories of personal information depending on how you interact with our store:

Information you provide directly: such as your name, email address, phone number, shipping and billing addresses, and payment information when registering, placing an order, or contacting us.
Information collected automatically: including your IP address, browser type, device information, cookies, browsing history on our website, and referring URLs.
Information from third-party integrations: if you use social media accounts to sign in or engage, we may collect associated social profile data.

Purpose of Collection

We process your personal information for the following purposes:

To process orders and deliver purchased products and services
To manage your account and provide customer support and communication
To improve website functionality, user experience, and business operations through analytics
For marketing activities and to send promotional offers (with opt-out options)
To comply with legal obligations and regulatory requirements

Data Sharing & Disclosure

We may share your data with:

Payment processors to securely handle transactions
Shipping and fulfillment partners to deliver orders
Third-party service providers who support our website operations (e.g., hosting, analytics, marketing tools)
Affiliates or partners subject to confidentiality agreements
Regulatory bodies or law enforcement if legally required

We do not sell your personal information. All service providers are contractually bound to protect your data.

Cookies and Tracking

Our store uses cookies and similar technologies to enhance your experience, remember site preferences, analyze traffic, and deliver relevant ads. You can manage cookie settings in your browser and opt-out as applicable.

Data Retention

Personal information is retained only as long as necessary for the purposes outlined above or as required by law. When no longer needed, data is securely deleted or anonymized.

Data Security

We implement industry-standard security measures to prevent loss, misuse, and unauthorized access. These include encryption, secure server infrastructure, and limited access controls.

Rights of Data Subjects (GDPR/CCPA/Other Laws)

Depending on your location and applicable laws:

You have the right to access, correct, delete, or restrict your personal data
You may request information about how your data is processed
You can withdraw consent or opt out of marketing communications
You have the right to data portability

To exercise these rights, please contact us via the details below.

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided us data, contact us to request deletion.

Changes to This Privacy Policy

We reserve the right to update this policy as we improve services or adjust to evolving regulations. Changes will be posted on this page, and the effective date updated accordingly.

Contact Information

For questions, concerns, or to exercise your data rights, please contact:

Truck Electrics https://www.truckelectrics.com/pages/contact-us

Postal Address: Truck Electrics Creeny Business Park Belturbet Co. Cavan Ireland

Tel: +353 49 95 29798